Return & Shipping Policy

Effective date: 2026-08-26

This Return & Shipping Policy applies to purchases from [your-website.com], operated by [Your Business Name] ("we", "us", "our").

Returns

You may request a return within [30] days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging.

How to start a return

To start a return, contact us at [your@email.com] with your order number and the reason for the return. We will provide instructions on where to send your item.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund is approved. Approved refunds are issued to your original payment method within a reasonable period. Original shipping costs may be non-refundable.

Exchanges

If you need to exchange an item for the same product (for example, a different size), contact us at [your@email.com].

Shipping

We process orders within a few business days. Delivery times depend on your location and the shipping method selected at checkout. Shipping costs, where they apply, are shown at checkout.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us at [your@email.com] as soon as possible and we will make it right.

Contact us

If you have any questions about returns or shipping, contact us at [your@email.com].

This document was created from a free template on policystamp.com and is provided as-is, not as legal advice. For a version tailored to your business and jurisdiction — and checked for compliance gaps before you publish — see policystamp.com.